FAQ

For full details, please review the official Terms & Conditions at the bottom of the entry page.

When will I receive my pin?

Pins will be sent to qualifying entrants on a rolling basis starting in September 2025. Please permit flexibility due to demand.

What if my specific bookstore / retailer is not listed in the dropdown options?

Select "Other."

If I ordered multiple books, can I order multiple pins?

Due to demand, we are currently able to fulfill only one pin per purchaser.

What if my address changes before I receive my pin?

Please contact njarvis@penguinrandomhouse.com and put "Giving Up is Unforgivable - Preorder Promotion - Updated Address" in the subject line. Include your name, order number, and updated address in the body of the email.

Can you ship internationally?

Unfortunately not. We can only send to US addresses.